Appeals & complaints

If authors have an issue with the review process, then the first person to approach and address the issue is the editor. If this editor cannot address the issue, or if the issue relates to the editor, then the author can approach the co-editors-in-chief. In the ultimate case when the issue cannot be resolved by the co-editors-in-chief, the author can contact the Chair of the EGU Publications Committee who acts as the Ombudsperson for publications.